FAQ

WHAT is AirCare?
Airlift Northwest AirCare was developed to provide communities in Washington state with high-quality air medical service at the most affordable cost. While Medicare and some insurance policies may provide partial coverage for air ambulance transport charges, many do not.

HOW does AirCare work?
Under the AirCare program, when Airlift Northwest is requested by a medical facility or an emergency response team to fly a critically ill or injured patient to appropriate medical care, the portion of the Airlift Northwest bill that isn’t covered by insurance or Medicare is paid through the membership. The membership covers both fixed wing and rotary wing transport in the state of Washington.

HOW much does membership cost?
A one-year membership in AirCare is $79 and covers all members of a household. A 24-month membership is $155.

HOW does Airlift Northwest AirCare define membership for a household?
Household members are permanent residents of the same dwelling/noncommercial residence living together as part of a family unit. This does not include roomers or boarders. The first person listed on the application form is designated as the primary member. New member benefits take effect seven (7) business days after our receipt of a completed enrollment form with payment.

HOW does someone signup for AirCare?
To enroll in AirCare, just complete a membership form (available on the web at www.airliftnw.org and in each brochure). Or call 1-888-835-1599 or email membership@airliftnw.org.

Can someone give an AirCare membership as a gift?
An AirCare membership can be a great gift for a loved one living in an out-of-the-way location or on Washington’s many islands. Some people have chosen to give AirCare memberships each year for birthdays, Mother’s/Father’s Day or Christmas.

WHAT happens if an AirCare member travels outside the state of Washington?
Airlift Northwest AirCare is also a member of the Association of Air Medical Membership Programs (AAMMP), so Airlift Northwest AirCare membership benefits extend to reciprocal programs in our region based in California, Idaho, Nevada, Oregon and Eastern Washington. This means that if you are a member of Airlift Northwest AirCare, AAMMP members in other states will honor that membership (subject to the terms of the honoring member program) when transport is medically necessary. Some of our reciprocal partners include:

  • CALIFORNIA:
    • CalStar (Hayward)
    • Enloe FlightCare (Chico)
  • IDAHO:
    • Air St. Luke’s (Boise)
    • Life Flight (Boise)
    • Portneuf LifeFlight (Pocatello)
    • Saint Alphonsus Life Flight (Boise)
  • NEVADA:
    • Care Flight (Reno)
  • OREGON:
    • Air Life of Oregon (Bend)
    • Life Flight Network (Portland)
  • WASHINGTON:
    • Northwest MedStar (Spokane)
  • WYOMING:
    • Wyoming Life Flight (Casper)

 

For customer service or more information,
please call, e-mail or write to:

AIRLIFT NORTHWEST
MEMBERSHIP SERVICES
6987 Perimeter Road South #110
Seattle, Washington 98108
1-888-835-1599
e-mail: membership@airliftnw.org

Download our entire FAQ document here.

     
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